Terms of Service
Csgosmurfshop is a site that provides ranked Counter Strike Global Offensive accounts. The buying and selling of Steam account is against Steam TOS. You accept the full risk of purchasing an account. If Steam limits or in anyway revokes your account Csgosmurfshop will not replace or refund the account due to Steam intervention, we will try to provide you all the possible information about the account to help you recover. csgosmurfshop.com is a Indian Gamers company and is in no way affiliated with Valve Corp.
Account Acceptance. Playing a competitive matchmaking game on an account constitutes full acceptance of the account as it was received. If your account arrived at a different rank then what you purchased, please contact us before playing any competitive matchmaking games on it. We will reboost the difference or replace the account. If you have played any competitive games we cannot help you with the rank difference at all.
Please be advised that this User Agreement contains provisions that govern how claims you and csgosmurfshop have against each other are resolved (see Disclaimer of Warranties; Limitation of Liability and Legal Disputes provisions below). It also contains an Agreement to Arbitrate, which will require you to submit claims you have against csgosmurfshop to binding and final arbitration.
Acceptance of the Agreement. By accessing or using the Site, you hereby agree to accept the terms and conditions set forth in this Agreement as a User. You shall be bound by the terms and conditions of this Agreement with respect to your access or use of this Site and any further upgrade, modification, addition or change to this Site. If you do not accept all of the terms and conditions of this Agreement, please do not use this Site. You may not use the Site and may not accept the terms of this Agreement if (a) you are not of legal age to form a binding contract, or (b) you are a person barred from using the Site under the laws of the United States or other countries including the country in which you are a resident or from which you use the Site. Before you continue, you should print off or save a local copy of this Agreement for your records.
Amendments. csgosmurfshop may amend this Agreement and/or Site policies at any time, with or without notice to you, by posting the amended and restated Agreement or policy on the Site. The amended and restated Agreement and/or policy shall be effective immediately upon posting. Posting by csgosmurfshop of the amended and restated Agreement or policy and your continued use of the Site shall be deemed to be an acceptance of the amended terms. This Agreement and Site policies may not otherwise be modified, except in writing by an authorized officer of csgosmurfshop.
csgosmurfshop Content. Information, text, images, video clips, directories, files, databases or offers available on or through the Site are hereinafter referred to as “csgosmurfshop Content.”
Registered User. Each User who has filled out a registration form on the Site by giving User information (such as name, address, telephone number, fax number, email address, etc.) is a registered user (“Registered User”) of csgosmurfshop. csgosmurfshop will establish an account (“Account”) for each Registered User on the Site and each Registered User will be assigned a user alias (“User Name”) and password (“Password”) for log¬in access to its Account on the Site.
User. For purposes of this Agreement, a “User” is any person who accesses the Site for whatever purpose, regardless of whether said User has registered with csgosmurfshop as a registered User. A User includes any person using this Site and any legal entity which may be represented by such person under actual or apparent authority.
General. Users may use this Site solely for their own personal or internal purposes. Each User agrees that it shall not copy, reproduce or download any csgosmurfshop Content for the purpose of re–selling or re–distributing csgosmurfshop’ Content, mass mailing (via emails, wireless text messages, physical mail, or otherwise), operating a business that competes with Csgosmurfshop, or otherwise commercially exploiting csgosmurfshop Content. Systematic retrieval of csgosmurfshop Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices, or manual processes) without written permission from Csgosmurfshop is prohibited. In addition, use of Csgosmurfshop Content for any purpose not expressly permitted in this
Agreement is prohibited.
No User shall undertake any scheme to undermine the integrity of the computer systems or networks used by csgosmurfshop or any other User, and no User shall attempt to gain unauthorized access to such computer systems or networks.
FAQs. Users agree that they have read all of the FAQs and agree that content is fully understood. Including but not restricted to:
Guarantee. We, will replace or refund your account if there is any issue that is our fault within the first two weeks after you receive your account. It is solely up to us whether we offer a replacement or a refund. After such a long time period we can no longer be responsible for issues with your account. At that point any issues with VAC would have been discovered. Other issues will be your responsibility after this time. The guarantee explicitly does NOT cover match-making cooldowns for team damage, leaving a game, kicking too many teammates, or being kicked too many times. Please be well aware of this policy when purchasing low ranked accounts as silver accounts are created by deranking and can frequently be in the 2hour – 7day ban cycle. If you get a 7day cooldown in some cases we will exchange your account for a fresh one. This is entirely up to the support admin you speak with and is in no means guaranteed.
Steam Limitations. Any issue relating to steam trade limitations, adding friends, using market, or any other steam limitations are not in any way connected to csgosmurfshop. All accounts are normal accounts and are subject to all of the regular limitations, cooldowns, restrictions that steam applies to every account.
THE FEATURES AND SERVICES ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND csgosmurfshop HEREBY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED.
csgosmurfshop MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITE. csgosmurfshop DOES NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITE DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND csgosmurfshop MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITE.
Force Majeure. Under no circumstances shall csgosmurfshop be held liable for any delay, failure, or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, Acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non¬performance of third parties.
Each User hereby agrees to indemnify and hold harmless csgosmurfshop, its affiliates, directors, officers, and employees, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly:
From such User’s use of the Site, including but not limited to the display of such User’s information on the Site;
From such User’s breach of any of the terms and conditions of this Agreement;
From such User’s breach of any representations and warranties made by the User to csgosmurfshop.com
csgosmurfshop and its affiliates, directors, officers and employees shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise, or any other damages resulting from any of the following:
- Refunds are not applicable on any of the purchases made on our website until and unless there is a big mistake which can’t be fixed from our side and for the replacement you need to contact us via email or live chat.
- If you play any game on the account then you are not eligible to ask for refund or replacement over the ordered account.
- Replacement will be issued if the rank has become inactive upon purchase.
- In the case of an account being compromised or locked, the customer must notify us as soon as possible so we can try recovering the account within the next three business days once the complaint has been received. We will not be held accountable if the compromised account gets a VAC ban.
- Any account purchased from us and is VAC banned or Over-Watched due to cheats or any other illegal activity use by the end user will not be entertained by us.
- We will not be responsible for any account sold by the end user to any other person.
- Any dispute raised by the customer after 12 hours of delivery of products, we are not liable to entertain them and we are not liable to pay or give any kind of refund on chargebacks
- Before purchasing make sure what you are buying as once you purchased then refund or replacement of that product is not allowed
The use or the inability to use the Site;
Any claims or demands that User’s manufacture, importation, distribution, offer, display, purchase,
sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
Unauthorized access by third parties to data or private information of any User;
Any other matter relating to the Site.
Right to assume defense and control. csgosmurfshop reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with csgosmurfshop in asserting any available defenses.
csgosmurfshop reserves the right to limit, deny or create different access to the Site and its features with respect to different Users, or to change any of the features or introduce new features without prior notice. Each User acknowledges that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. Each User hereby agrees that in no event shall csgosmurfshop or any of its affiliates, directors, officers, or employees be liable to the User or to any third parties for any inability to use the Site (whether due to disruption, limited access, changes to or termination of any features on the Site or otherwise).
Third-Party Websites. csgosmurfshop may allow Users access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party’s website. User acknowledges that Csgosmurfshop has no control over such third party websites, does not monitor such websites, and neither Csgosmurfshop nor any of its affiliates, directors, officers or employees shall be responsible or liable to anyone for such website, or any content, products or services made available on such website. User is cautioned to read such websites’ terms and conditions and privacy policies before using such third party websites in order to be aware of the terms and conditions of your use of such websites.
Regardless of the previous provisions, if Csgosmurfshop is found to have liability, its liability is limited to the greater of a) the amount of the specific transaction in dispute, b) the amount of fees in dispute not to exceed the total fees which User paid to Csgosmurfshop in the 12 months prior to the action giving rise to the liability, or c) $100.
General. Csgosmurfshop is the sole owner or lawful licensee of all the rights to the Site and the Csgosmurfshop Content. The Site and the Csgosmurfshop Content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and the Csgosmurfshop Content shall remain with Csgosmurfshop, its affiliates, or licensors of the Csgosmurfshop Content, as the case may be. All rights not otherwise claimed under this Agreement or by Csgosmurfshop are hereby reserved.
You and Csgosmurfshop agree that any claim or dispute at law or equity that has arisen or may arise between us relating in any way to or arising out of this or previous versions of the Csgosmurfshop User Agreement, your use of or access to the Site, the Services, or any products or services sold or purchased through Csgosmurfshop’ sites, services, applications, or tools will be resolved in accordance with the provisions set forth in this Legal Disputes Section. Please read this Section carefully. It affects your rights and will have a substantial impact on how claims you and Csgosmurfshop have against each other are resolved.
Applicable Law. You agree that the laws of the State of Maryland, without regard to the principles of conflict of laws, will govern this User Agreement and any claim or dispute that has arisen or may arise between you and Csgosmurfshop, except as otherwise stated in the User Agreement.
Agreement to Negotiate and Arbitrate. In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of 60 days, then, upon notice by either party to the other, all disputes, claims, questions, or differences shall be finally settled by arbitration administered by the American Arbitration Association. You and Csgosmurfshop each agree that any and all disputes or claims that have arisen or may arise between you and Csgosmurfshop relating in any way to or arising out of this or previous versions of the User Agreement, your use of or access to Csgosmurfshop’ Services, or any products or services sold, offered, or purchased through Csgosmurfshop’ Services shall be settled exclusively through final and binding arbitration administered by the American Arbitration Association, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The place of arbitration shall be Washington, DC, and the language of arbitration shall be English. This Agreement shall be governed by and interpreted in accordance with the laws of the State of Maryland, and Title 9 of the U.S. Code (United States Arbitration Act) shall govern the interpretation and enforcement of this Agreement to Arbitrate.
In no event shall an award in an arbitration initiated under this clause exceed the greater of a) the amount of the specific transaction in dispute, b) the amount of fees in dispute not to exceed the total fees which User paid to Csgosmurfshop in the 12 months prior to the action giving rise to the liability, or c) $100.
Costs. Each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration.
Confidentiality. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
Prohibition of Class and Representative Actions and Non-Individualized Relief. YOU AND Csgosmurfshop AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR PROCEEDING. UNLESS BOTH YOU AND Csgosmurfshop AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S). ANY RELIEF AWARDED CANNOT AFFECT OTHER Csgosmurfshop USERS.
Consent to Jurisdiction. In the event that the Agreement to Arbitrate above is found not to apply to you or to a particular claim or dispute, you agree that any claim or dispute that has arisen or may arise between you and Csgosmurfshop must be resolved exclusively by a state or federal court located within the State of Maryland, USA. You and Csgosmurfshop agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Maryland, USA, for the purpose of litigating all such claims or disputes.
Csgosmurfshop and the User are independent contractors, and no agency, partnership, joint venture, employee–employer, or franchiser–franchisee relationship is intended or created by this Agreement.
The failure of Csgosmurfshop to exercise or enforce any right or provision of the terms of this Agreement shall not constitute a waiver of such right or provision.
If any provision herein is held to be invalid or unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions of this Agreement.
User agrees that there shall be no third party beneficiaries to this agreement.
Headings are for reference purposes only, and in no way define, limit, construe or describe the scope or extent of such section.
Additional Terms and Conditions; EULAs – G2A Pay
When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the “G2A Pay services provider”) to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A.COM is becoming Merchant of Record over your purchase. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements which can be found under the link https://pay.g2a.com/terms-and-conditions and are not subject to the Terms on this website.
In order to proceed the payment transaction, you temporary entrusts the G2A.COM with subject of the transaction, and G2A.COM takes responsibility for the product and for the transaction processing.
We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment.
You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.
For customer service inquiries or disputes, You may contact us by email at [email protected]
Questions related to payments made through G2A Pay services provider payment should be addressed to [email protected]
Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase